These Terms of Service ("Terms") govern your access to and use of the Beckon platform ("Service"), operated by Beckon (KVK registration in progress), Amsterdam, the Netherlands ("Beckon", "we", "us", "our").
By registering an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, do not use the Service.
These Terms are available in English. In the event of any conflict or ambiguity, the English version prevails.
Beckon is an AI-powered sales prospecting and outreach tool. The Service uses artificial intelligence to:
Important: Beckon is a tool, not a service provider with guaranteed outcomes. We provide AI-assisted functionality on a best-effort basis. All prospect research, email generation, and outreach management is automated and may be imperfect, incomplete, or unsuitable for your specific situation.
Beckon does not guarantee any specific number of leads, responses, meetings, clients, or revenue. The effectiveness of outreach depends on many factors outside our control, including your industry, offer, market conditions, and individual prospect behaviour.
We explicitly state and you acknowledge that:
Results vary significantly per user. Past performance of the Service for other users does not indicate or predict your outcomes.
Access to the Service requires a paid subscription at €49 per month (incl. applicable VAT). All prices are stated in euros.
Subscriptions are billed monthly on a recurring basis. Payment is due at the start of each billing period. We accept payment via the methods made available on our payment page. By providing payment details, you authorise us to charge the applicable fee on each billing date.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — you retain access to the Service until that date. We do not offer refunds for partial billing periods. There are no lock-in periods, minimum terms, or cancellation fees.
We reserve the right to change subscription pricing. We will provide at least 30 days' notice of price changes via email. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Where a free trial is offered, trial terms will be clearly communicated at registration. At the end of any trial, the Service will automatically convert to a paid subscription unless you cancel before the trial ends.
By using Beckon, you agree that you will not:
We reserve the right to suspend or terminate accounts that violate this policy, at our sole discretion, without prior notice.
To the maximum extent permitted by Dutch law, Beckon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total aggregate liability to you for any claim arising out of or related to these Terms or your use of the Service shall not exceed the total amount you paid to Beckon in the one calendar month immediately preceding the event giving rise to the claim, and in any case shall not exceed €49.
Plain language: If something goes wrong, the most we can owe you is what you paid last month — a maximum of €49. We are not responsible for missed sales, unhappy prospects, or business losses resulting from use of our tool.
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be limited or excluded under mandatory Dutch law.
The Service is provided on a "best effort" basis. We make no warranty that the Service will be uninterrupted, error-free, or that defects will be corrected. We do not warrant that the Service is suitable for your particular purpose.
You agree to indemnify, defend, and hold harmless Beckon and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
We reserve the right to assume exclusive control of any matter subject to indemnification, at your expense. You will cooperate with our defence of such claims.
We collect and process your account information (email address, name, password hash) to provide the Service. This processing is based on the performance of our contract with you. See our Privacy Policy for full details.
When you use the Service to research prospects, data about those prospects (names, email addresses, company information, URLs) is processed by Beckon on your behalf. You are the data controller for this prospect data; Beckon acts as a data processor. You are responsible for ensuring your use of prospect data complies with GDPR/AVG and any other applicable data protection law.
As a user of the Service, you represent and warrant that:
Where required by GDPR Article 28, our processing of prospect data on your behalf is governed by the data processing terms set out in our Privacy Policy, which forms part of these Terms.
Beckon and its licensors own all intellectual property rights in the Service, including software, algorithms, design, trademarks, and documentation. These Terms do not grant you any right, title, or interest in our intellectual property except the limited licence to use the Service as described herein.
You retain ownership of any content you create or input into the Service. By using the Service, you grant Beckon a limited, non-exclusive licence to use your input solely to provide and improve the Service.
Ownership of AI-generated content (emails, subject lines, outreach copy) is not guaranteed. We make no warranty regarding intellectual property status of AI-generated output. You use AI-generated content at your own risk.
We reserve the right to modify these Terms at any time. When we do, we will:
Your continued use of the Service after the effective date of modified Terms constitutes acceptance of those Terms. If you disagree with modified Terms, you must cancel your subscription before they take effect.
You may terminate your account at any time by cancelling your subscription and requesting account deletion via beckon@polsia.app. Termination does not entitle you to a refund of any prepaid fees.
We may suspend or terminate your account immediately, without prior notice, if you: (a) violate these Terms; (b) engage in fraudulent or illegal behaviour; (c) fail to pay applicable subscription fees; or (d) use the Service in a manner that causes harm to Beckon, other users, or third parties.
Upon termination, your right to access the Service ceases immediately. We may delete your account data 30 days after termination, unless we are required to retain it by law or for legitimate business purposes such as resolving disputes.
These Terms are governed by and construed in accordance with the laws of the Netherlands (Burgerlijk Wetboek), without regard to conflict-of-law principles.
Any dispute arising out of or in connection with these Terms or your use of the Service shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam, the Netherlands, unless mandatory consumer protection law in your country of residence requires otherwise.
Before initiating formal legal proceedings, we encourage you to contact us at beckon@polsia.app to resolve any dispute informally. We will make good-faith efforts to resolve issues within 30 days.
EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Beckon regarding the Service and supersede all prior agreements, understandings, or negotiations.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets, provided we give you notice.
Questions about these Terms? Contact us at beckon@polsia.app.